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Advanced Business

In a typical business environment, the student can

  • listen to, pick out and record relevant information from an authentic context
  • read and manipulate a variety of written forms of business communication including letter, note, email, newspaper article
  • deal with a longer business-related text; provide an accurate summary of key points
  • respond appropriately in a typical business conversation or exchange

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Summary of Tasks

Level 3 Anglia Advanced Business English Time allowed - Two hours
Total marks- 100
Part 1 Listen to an authentic recorded message. Write a message based on the information heard. 20 marks
Part 2 Read an email and a separate text containing information. Write an answer to the email based on information in the text. 20 marks
Part 3 Write an email in response to an email given. 20 marks
Part 4 Complete a dialogue by providing appropriate responses to a series of opening gambits. 20 marks
Part 5 Read a business-related text and write a short summary of it. 20 marks

Exam Content

Part One

In this section, the candidates hear a complete, authentic, recorded message given as information by standard providers - embassies, train information, weather details, business out of hours, hospital out of hours, and so on. On their question paper they are given a space to write a message to a person indicated in the rubric, using the information they hear and including all the key details.

In this section in previous levels, candidates have been asked to pick out specific information to fill in gaps on a form. At this level, candidates are required a) to take the initiative in deciding what the relevant information is, and b) to reproduce this information in a clear message. The marks given for this section are therefore based on the accuracy and appropriacy of the information given, and the suitability of the style used for the message.

Part Two

In this part of the examination, candidates are given an email which they must read and respond to with an email of their own. They are also given a text of another type, for example a newspaper article, containing all the information they need to complete the task successfully. This task therefore tests both reading and writing skills in a business context.

Part Three

This section, which complements the previous one, is designed to allow the candidates to show that they can manipulate the business language sufficiently well to create their own emails without recourse to given information. The candidates read an email containing, for example, a complaint about a product, and answer it in the space provided on the question paper. Candidates use their own initiative and knowledge of the subject to formulate an appropriate reply.

Part Four

In this section, candidates are given one half of a dialogue and must complete the other half. There are ten two-part exchanges in the dialogue and the candidate's task is to complete the second part of each of the two parts. At previous levels there has been a similar task with multiple choice options. At this level, candidates must show that they have more than a passive recognition of the best response to an input prompt; they must actively produce an appropriate response themselves.

A typical example of this may be:

  • Good morning, Windsor Hotel, how may I help you?
  • (candidate's response) I'd like to make a reservation, please.
  • Certainly, sir. When you like to stay?

B. From 30th October, for two nights, if that's possible.

Part Five

In this section the candidates read a text of about 400 words (or one side of A4 paper). The text would typically be an article about a product, or an article about a particular company or businessman. The candidates must then provide a 50-word summary of it, using bullet points and choosing the form of summary themselves: - whichever seems most appropriate. The target reader is indicated in the rubric.

This task tests the ability of the candidate to cope with a longer business-related text: a candidate who can provide a clear summary of the key points shows that he or she is fully in control of the content of the text.