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Intermediate Business

In a typical business or work-related environment, the student can:

  • pick out relevant information from a conversation or exchange and accurately record it
  • deal with the common exchanges of a business environment, both functional and social such as making an arrangement, confirming an appointment, making introductions
  • manipulate basic data
  • deal with the basic methods of modern office communication i.e. write a plausible and coherent email; respond to a message

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Summary of Tasks

Level 2 Anglia Intermediate Business Time allowed - Two hours
Total marks - 100
Part 1 Listen to a conversation (twice) and complete a form. 20 marks
Part 2 Listen to statements or questions (twice), and choose the best response from three multiple-choice options. 20 marks
Part 3 Read an email and scan a separate sheet of information. Write an answer to the email, selecting information from the sheet and using the email shell provided. 30 marks
Part 4 Read an email and write an answer to it. No model answer is given. 30 marks

Exam Content

Part One

In this section, the candidates hear a simple conversation between two speakers on a business topic, typically making an arrangement to meet, confirming or changing an appointment, or reporting details of a visit for example. They hear the conversation twice. On their question paper they are given a form with ten gaps where information is missing. Using the information given in the conversation, candidates must complete the gaps in the form. This part of the examination tests the candidate's ability to pick out the relevant information from a simple conversation (rather than a message) and accurately transfer it to a form typical of a business or work-related situation.

Part Two

In this section there are ten three-option multiple choice questions. For each question, the candidate hears a speaker give an opening gambit or prompt. The candidate hears this input twice. He or she must then choose the best response from the three given. This part of the examination tests the candidate's ability to deal with the typical exchanges he or she would have to cope with in a routine business or work-related environment such as the office or a retail outlet.

Part Three

In this section the candidates are given an email to which they must respond. Instead of a short text, as in level one, they are given further information in, for example, table form from which they must extract the relevant points to be able to answer the email accurately. This task therefore tests the candidate's ability both to construct a plausible and coherent email and to understand and manipulate data presented in tabular or graphic form.

Part Four

In this section, the candidates must read an email and respond to it in the space provided on the question paper. The size of the space gives the candidate an indication of the length of response required. In order to answer the email, the candidate may be required to invent some practical details such as a date, a time, a name and so on.

No model email is given at this level, but the reason for writing it, the target reader and the exact kind of information required are all easily extractable from the email which the candidate must respond to. Thus, in this part of the examination, the candidate's ability to understand what is required, and to use his or her initiative is tested in the context of creating an typical office communication - an email.